Shipping abroad and returns
Shipping within the Netherlands and Belgium
No shipping costs are charged for orders with a value of at least €50 when the package is to be delivered in the Netherlands or Belgium. For orders below €50, we charge a shipping and administration fee of €4.95.
Shipping outside of the Netherlands and Belgium
Delivery outside the Netherlands and Belgium may take an additional 3 to 5 working days. Shipping costs depend on the selected country of destination and are automatically calculated in the shopping cart. Shipping costs may be higher for pallet deliveries.
Pallet prices are only calculated when ordering one of the following products: heat-recovery units, ventilation systems with connections of Ø 400 or larger, thermoduct and spiral pipes.
It is possible to have your package delivered to the following countries:
- Netherlands
- Belgium
- Denmark
- Germany
- Finland
- France (excl. Andorra)
- Ireland
- Italy (excl. San Marino and Vatican City)
- Latvia
- Lithuania
- Luxembourg
- Austria
- Poland
- Portugal (excl. Azores and Madeira)
- Slovenia
- Spain (excl. Canary Islands)
- Czech Republic
- Sweden
Returning your products
It is possible to return products to our warehouse in the Netherlands within a 90-day period. This is at your own expense.
Please contact us at [email protected] before sending the product(s). We will send you an RMA number (Return Merchandise Autorization number).
Customer support
We can be reached by phone or WhatsApp from:
Monday to Friday, from 8:30 a.m. till 5:00 p.pm.
(We are available 24/7 via [email protected])
Contact information
Ventilatieland
Park Forum 1047 - 5657 HJ Eindhoven (NL)
[email protected]
+31 (0)40 249 19 00
Ventilatieland is part of Econox B.V.
Chamber of commerce number: 17236247 - VAT-number: NL820076739B01.
Our take-out warehouse is located at Park Forum 1047 - 5657 HJ Eindhoven (NL).
Opened Monday till Friday from 7:30 a.m. - 12:30 p.m. and 13:00 p.m. - 17:30 p.m. and Saturday from 8:30 a.m. - 13:00 p.m.
Kunnen we je nog ergens anders mee helpen?
Bij Ventilatieland vinden we het belangrijk dat we altijd goed bereikbaar zijn en jouw vragen zo snel mogelijk kunnen beantwoorden. Daarom kun je ons op meerdere manieren bereiken, waaronder via chat of WhatsApp. We staan graag voor je klaar!
Chat met ons
Antwoord binnen 1 minuut
Stuur een WhatsApp
Antwoord binnen 1 uur op werkdagen tussen 8:30 en 17:00
Stuur een e-mail
Antwoord binnen 1 werkdag
Contactformulier
Antwoord binnen 1 werkdag